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How 40 be Handles Your Personal Information

This Privacy Policy explains what data 40 be collects when you access the lobby, create an account, or transact via bKash, Nagad, or Rocket — and how we use, store, and protect it.

Account Data ProtectionLocal Payment PrivacyYour Rights & AccessCookie ControlsData Retention Policy
40 be How 40 be Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete your account records, or raise a concern about how your information has been handled, these are the channels to use. Each path routes directly to the team responsible for data and account management — not a general helpdesk queue.

Email Support Send a data request or privacy concern to our account team by email. Include your registered account ID so we can locate your records without delay.
Live Chat Reach the support team through the live chat option in your account dashboard. Available for account and data queries during published support hours.
Account Settings Some data controls — communication preferences, cookie consent, and linked payment methods — are manageable directly inside your account settings without contacting support.
HOW WE PROTECT YOUR DATA

Security, Cookies, Retention and Access

We apply SSL encryption to every connection between your device and our servers, so data in transit — including payment confirmations from bKash, Nagad, or Rocket — is protected end to end. Account sessions use token-based authentication with OTP verification on new device logins, reducing the risk of unauthorised access even if your password is compromised.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you use most. You can manage non-essential cookies from the consent panel on your first visit.
Data Retention Account and transaction records are kept for as long as your account remains active and for a further period required by applicable financial regulations. You can request deletion once your account is closed.
Account Security OTP verification is required when logging in from an unrecognised device or location. If you notice a session you did not start, use the account security page to end it and contact support immediately.
Your Access Rights You have the right to request a copy of the personal data we hold on you, ask us to correct inaccurate records, or request deletion where permitted by law and our regulatory obligations.

Common Questions About Your Privacy at 40 be

These are the questions we hear most often from account holders about how their data is handled, stored, and accessed.

We collect your name, email address, phone number, and the payment method you link — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

Only the data required to process a transaction is shared with bKash, Nagad, or Rocket. We do not sell your payment details or personal profile to third-party marketers.

Email our support team with your registered account ID and a data access request. We will respond within the timeframe required by applicable law in your eligible region.

Yes. Close your account and submit a deletion request to our support team. Some records may be retained where financial or regulatory obligations require it, and we will tell you which ones.

We use essential session cookies and optional analytics cookies. You can accept or decline non-essential cookies through the consent panel shown on your first visit, or update your choice in account settings.

Your rights under this policy depend on local law and the region you access from. Bangladesh-based users should check applicable local data-protection rules alongside this policy for a complete picture.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.