Reference

Terms and Conditions That Govern Your Account

These terms set out the rules for using 40 be — covering account registration, wallet transactions via bKash, Nagad, and Rocket, game access, and your rights as a user. Access to our services depends on your local law and eligible regions.

Account EligibilityWallet & Payment RulesGame Access TermsAccount Suspension PolicyJurisdiction Conditions
40 be Terms and Conditions That Govern Your Account
TERMS QUERIES

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. Have your account details ready to speed up the process.

Live Chat Start a live chat session directly from your account dashboard. Our team can clarify specific clauses, account restrictions, or eligibility questions in real time.
Email Support Send a detailed query to our support address for written confirmation of any terms interpretation or account-specific ruling. Responses are sent to your registered email.
Help Centre Browse the Help Centre for plain-language summaries of key clauses — covering wallet rules, account suspension grounds, and how to submit a formal dispute.
ACCOUNT INTEGRITY

How We Protect Your Account and Handle Your Data

Your account security and data handling are governed by these terms alongside our Privacy Policy. Here is how we approach the key areas that affect you directly.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of the data we hold by contacting support.

Account Security

Two-factor authentication is available on your account settings page. We strongly recommend enabling it, especially if you transact via bKash or Nagad regularly.

Cookie Use

We use session and analytics cookies to keep your lobby preferences and payment method selections intact between visits. You can manage cookie settings from your browser at any time.

Requesting Changes

To update personal details, close your account, or request data deletion, contact support via live chat or email with your account ID and the specific change you need made.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility in Bangladesh.

Account registration is open to adults in regions where accessing this service is permitted under local law. It is your responsibility to confirm that use is lawful in your location before registering.

Yes. bKash, Nagad, and Rocket are supported for both deposits and withdrawals, subject to the verification steps outlined in the payments section of these terms.

We will notify you by email with the reason for suspension. You may contact support to dispute the decision. Funds in your wallet at the time of suspension are handled according to our account closure policy.

Send a data request to our support team via email or live chat, including your account ID. We will respond within the timeframe required by applicable law in your region.

We will notify you of material changes via email or an in-account notice before they take effect. Continued use of the platform after that date constitutes acceptance of the updated terms.

Contact support in writing via email with your account ID, the transaction reference, and a clear description of the issue. We aim to acknowledge disputes and begin review promptly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.